Shipping policy
Shipping Policy
Thank you for shopping with us! We want your order to arrive safely and on time. Please read our shipping policy below:
Order Processing
- Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
- You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping/10–14 business days/Economical option
- Expedited Shipping/10 business days/Faster delivery
- Express Shipping/7 business days/For urgent orders
Delivery times are estimates and may vary depending on location, weather, or carrier delays.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and the shipping method selected.
- Free shipping promotions, if available, will be clearly indicated on the website.
International Shipping
- We ship to select international destinations.
- International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These are the responsibility of the recipient.
- Delivery times for international orders may vary depending on customs processing and local postal services.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can use this tracking number to monitor your shipment’s progress.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact our support team within 7 days of receiving your order.
- We will work with the carrier to resolve the issue and arrange a replacement or refund as needed.
Questions?
- For any shipping-related questions, contact us at: info@thatpersianseller.com or +1 437-776 2105.
- Our support team is happy to help!